Shipping & Returns

Shipping Policy

Hi Boss Babe, we want to get your order our as soon as possible!

L. Simone Co. Partner Trendsi is a crossborder company with warehouses in both the U.S. and overseas. (April 2022 Updated)

Processing
Processing can take up to 3 to 7 business days for us to process your order & confirmation. However, our average processing time is 1 to 2 days. Orders placed on the weekend will process the following business day.

​Shipping
Shipment takes 3 - 7 business days to arrive, depending on the shipping you select. Holiday Shipping surge may cause a delay. Please ensure that your contact information is correct so that Shop L. Simone Co. can notify you of any changes.

We offer free shipping on orders $100 or more and low cost shipping at $6.99.

 

 


Return & Exchange Policy

At this time, the L. Simone Co. Boutique does not accept returns due to COVID. In the event that an item is delivered to you damage, defective due to supplier’s mishandling, an exchange or a credit may be issued on a case by case basis. Add Route to your order, for .98 cents to have a quicker exchange process.

To process and request a refund/exchange, please provide the following:
  1. Original Order Number and Date the order was placed/received
  2. Item Name and Size
  3. Pictures of the defective clothing with tag attached
  4. Send back clothing (shipping at customers own cost)

Please note that we will respond to you within 48 to 72 hours upon receiving your request. Refunds will include the cost of the item on the site as is (whether on sale or not). A refund can take up to 15 days to return to your bank account.



Fraud alerts, Theft, and Abuse

We understand that mistakes happen when completing an order. Please contact L. Simone Co. via email to request assistance via the contact page.

If an order was placed, you have up to five hours after the order was place to request a stop order. If your order account status has changed to shipped (before or after the 5 hours’ mark), the order can NOT be stopped and must proceed.

Money will NOT be returned to the customer. If the customer chooses to place a fraud alert on his/her bank statement, we will reference the policy & terms and condition and procedure above to protect the integrity of L. Simone Company, LLC, sub name L. Simone Co.